1,000,000 stranded Southwest passengers deserved better from Pete Buttigieg

The worst US aviation failure in history was a long time coming, and could have been averted.

Cory Doctorow

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The La Brea tar-pits. A Southwest jet is nose-down in the tar, next to a stranded mastodon. In the foreground are the three wise monkeys, their faces replaced with that of Transportation Secretary Pete Buttigieg. Image: Tomás Del Coro (modified) https://www.flickr.com/photos/tomasdelcoro/24575277589 Japanexperterna.se (modified) https://www.flickr.com/photos/japanexperterna/15251188384/ CC BY-SA 2.0: https://creativecommons.org/licenses/by-sa/2.0/ — Tarcil (modified) https://commons.wikime

The catastrophic failure of Southwest Air over Christmas 2022 was the worst single-airline aviation failure in American history, stranding over 1,000,000 passengers. But while it was exceptional, it was also foreseeable: 2022 saw Southwest and the other carriers rack up record numbers of cancellations, leaving crews and fliers stranded.

It’s not like the carriers can’t afford to improve things. After pulling in $54 billion in covid relief, the airlines are swimming in cash, showering executives with record bonuses and paying titanic dividends to shareholders. Southwest has announced a $428m dividend.

This isn’t a new problem. Trump’s Transportation Secretary Elaine Chao was a paragon of inaction and neglect, refusing even to meet with consumer advocacy groups. This is bad, because under US law, state attorneys general are not allowed to punish misbehaving airlines — that power vests solely and entirely with the Secretary of Transport.

It’s been two years since Biden appointed Pete Buttigieg to be the human race’s most powerful aviation regulator. Buttigieg started his tenure on a…

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Cory Doctorow
Cory Doctorow

Written by Cory Doctorow

Writer, blogger, activist. Blog: https://pluralistic.net; Mailing list: https://pluralistic.net/plura-list; Mastodon: @pluralistic@mamot.fr

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