Expectations management (Part V)
Amusement parks, crowd control and load-balancing
8 min readAug 8, 2021
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This is Part V in this series. In Part I, I opened the with news that Disneyland Paris is getting rid of its Fastpasses in favor of a per-ride, per-person premium to skip the line, and explored the history of Disney themeparks and what they meant to Walt Disney. In Part II, I explored Disneyland’s changing business-model and…