Expectations management (Part V)

Amusement parks, crowd control and load-balancing

A giant nighttime crowd at the foot of Disneyland’s Main St, USA, looking toward the castle. Image: Mike Saechang https://www.flickr.com/photos/saechang/29066900230/ CC BY-ND: https://creativecommons.org/licenses/by-nd/2.0/
Image: Mike Saechang/CC BY-ND 2.0