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Gig apps trap reverse centaurs in wage-stealing Skinner boxes

Twiddled to death through algorithmic wage discrimination.

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There’s only 5 days left in the Kickstarter campaign for the audiobook of my next novel, a post-cyberpunk anti-finance finance thriller about Silicon Valley scams called Red Team Blues. Amazon’s Audible refuses to carry my audiobooks because they’re DRM free, but crowdfunding makes them possible.

Enshittification is the process by which digital platforms devour themselves: first they dangle goodies in front of end users. Once users are locked in, the goodies are taken away and dangled before business customers who supply goods to the users. Once those business customers are stuck on the platform, the goodies are clawed away and showered on the platform’s shareholders:

https://pluralistic.net/2023/01/21/potemkin-ai/#hey-guys

Enshittification isn’t just another way of saying “fraud” or “price gouging” or “wage theft.” Enshittification is intrinsically digital, because moving all those goodies around requires the flexibility that only comes with a digital businesses. Jeff Bezos, grocer, can’t rapidly change the price of eggs at Whole Foods without an army of kids with pricing guns on roller-skates. Jeff Bezos, grocer, can change the price of eggs on Amazon Fresh just by twiddling a knob on the service’s back-end.

Twiddling is the key to enshittification: rapidly adjusting prices, conditions and offers. As with any shell game, the quickness of the hand deceives the eye. Tech monopolists aren’t smarter than the Gilded Age sociopaths who monopolized rail or coal — they use the same tricks as those monsters of history, but they do them faster and with computers:

https://doctorow.medium.com/twiddler-1b5c9690cce6

If Rockefeller wanted to crush a freight company, he couldn’t just click a mouse and lay down a pipeline that ran on the same route, and then click another mouse to make it go away when he was done. When Bezos wants to bankrupt Diapers.com — a company that refused to sell itself to Amazon — he just moved a slider so that diapers on Amazon were being sold below cost. Amazon lost $100m over three months, diapers.com went bankrupt, and every investor learned that competing…

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Cory Doctorow
Cory Doctorow

Written by Cory Doctorow

Writer, blogger, activist. Blog: https://pluralistic.net; Mailing list: https://pluralistic.net/plura-list; Mastodon: @pluralistic@mamot.fr

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