Mass arbitration attack could bring Intuit to its knees

Justice for the millions ripped off by Turbotax’s “Free File” fraud.

Cory Doctorow

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A late 19th century illustration of Gulliver unconscious and bound by the Lillputians; his eyes have been replaced with Turbotax’s checkmark logos and an Intuit logo is stitched on a patch over his breast. Another embroidered patch bearing the Federalist Society logo is stitched over the shoulder of his jacket.

Ever hear of “binding arbitration?” That’s a clause in a contract that says that you aren’t allowed to sue the company you’re doing business with, even if they cheat, maim or kill you. It was invented to let giant companies of equal size and power agree in…

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