Leaving Twitter had no effect on NPR’s traffic

The brittle equilibrium of stage three enshittification.

I’m coming to Minneapolis! This Sunday (Oct 15): Presenting The Internet Con at Moon Palace Books. Monday (Oct 16): Keynoting the 26th ACM Conference On Computer-Supported Cooperative Work and Social Computing.

Enshittification is the process by which a platform lures in and then captures end users (stage one), who serve as bait for business customers, who are also captured (stage two), whereupon the platform rug-pulls both groups and allocates all the value they generate and exchange to itself (stage three):

https://pluralistic.net/2023/01/21/potemkin-ai/#hey-guys

Enshittification isn’t merely a form of rent-seeking — it is a uniquely digital phenomenon, because it relies on the inherent flexibility of digital systems. There are lots of intermediaries that want to extract surpluses from customers and suppliers — everyone from grocers to oil companies — but these can’t be reconfigured in an eyeblink the that that purely digital services can.

A sleazy boss can hide their wage-theft with a bunch of confusing deductions to your paycheck. But when your boss is an app, it can engage in algorithmic wage discrimination, where your pay declines minutely every time you accept a…